l999 Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to the l999 platform and all services operated under it. By using the website, registering an account, or taking part in any game or betting activity, you confirm that you have read, understood and accepted these Terms in full.

These Terms form a legally binding agreement between l999 and each user. It is in your own interest to read them carefully before using the service. If any part is unclear, contact our support team via 24/7 live chat or email.

These Terms are written in Bengali and are intended for users located in Bangladesh. In the event of any language dispute, the Bengali version shall be considered final.

Eligibility and Registration

2.1 Age Requirement

l999's services are open only to persons aged 21 or above. When opening an account you must confirm that you are at least 21 years old. l999 may request a government-issued ID or other documents to verify your age at any time. Providing a false age may result in account closure and forfeiture of deposited funds.

2.2 Registration Process

Each user may open only one account. All information provided at registration — name, mobile number, email address — must be accurate and truthful. l999 reserves the right to suspend an account if any discrepancy is found in the details provided.

2.3 Multiple Accounts Prohibited

Operating more than one account from the same person, household, device or IP address is strictly prohibited. If any such activity is detected, all related accounts will be closed and any pending withdrawals will be cancelled.

Account Management

3.1 Login Security

It is your responsibility to keep your account username and password completely confidential. Do not share this information with anyone. If you believe unauthorised access to your account has occurred, notify l999's support team immediately via live chat.

3.2 Updating Your Details

If any of your personal information changes — such as your mobile number or bank account — please update it in your account. l999 will not be responsible for payment delays caused by outdated information.

3.3 Account Verification (KYC)

l999 may verify your identity before processing a withdrawal or for transactions above a certain amount. You may be asked to submit a national ID card, passport or other government-approved document. If the required documents are not provided within the specified time, your withdrawal request may remain on hold.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

Deposits at l999 can be made via bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major Bangladeshi banks). The minimum deposit for each method is ৳100.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawals can be made via bKash, Nagad, Rocket and bank transfer. Processing is normally completed within 30 minutes to 3 hours, though verification requirements may extend this in some cases.

4.3 Payment Verification

All payment transactions are verified against the registered account name. Deposits or withdrawals using a third party's mobile number or bank account are not accepted. Such transactions may be put on hold or cancelled, and an investigation may be carried out if necessary.

Bonuses and Promotions

5.1 Welcome Bonus

New account holders at l999 are eligible for a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 adds a ৳1,500 bonus, bringing the balance to ৳2,500. To withdraw winnings from this bonus, the bonus amount must be wagered 15 times — that is, ৳1,500 × 15 = ৳22,500 in bets.

5.2 General Bonus Terms

• A bonus can be claimed only once per account.
• Attempting to withdraw while a bonus is active may result in the bonus being cancelled.
• Claiming a bonus more than once from the same household or device is not permitted.
• l999 reserves the right to change promotion terms or cancel a promotion at any time.
• Account verification must be completed before a bonus is activated.

5.3 VIP Cashback

l999's VIP programme has five levels: Bronze, Silver, Gold, Platinum and Diamond. Cashback is paid on weekly net losses at each level. Example: a Gold member with a net loss of ৳20,000 in a week receives ৳120 cashback at a rate of 0.6%. Cashback amounts and terms vary by level.

Gaming Rules

6.1 Game Results

All game and betting outcomes on l999 are determined by technology. If a technical fault affects the result of a game, l999 may void the round in question and refund the stake. Such decisions are final.

6.2 Disconnection

l999 is not responsible for any internet disconnection or device failure that occurs during a game. It is the user's own responsibility to ensure a stable internet connection.

6.3 Game Restrictions

Some games may not be available in certain regions or under certain conditions. Not all games may contribute equally to wagering requirements when playing with a bonus — the specific contribution percentage will be stated in the detailed terms of each bonus.

Prohibited Activities

The following activities are strictly prohibited on l999. Any one of them may result in account closure and forfeiture of the balance:

• Placing risk-free bets strategically to exploit bonus benefits (bonus abuse or arbitrage).
• Using automated software, bots or scripts to play.
• Using a VPN or proxy to access or operate on the platform.
• Attempting to access another user's account.
• Deliberately exploiting any technical error or vulnerability on the platform.
• Using the platform for money laundering or processing funds from illegal sources.
• Operating an account under another person's name or details.

Responsible Gaming

l999 believes that gaming and betting is a form of entertainment that should be enjoyed in a measured and mindful way. Our responsible gaming guidelines contain full details on self-exclusion, setting deposit limits and where to get help.

• Gaming is not recommended as a source of income.
• Never bet with money you cannot afford to lose.
• If in doubt, you can take a temporary break from your account yourself.
• You can request voluntary self-exclusion from your account.

Contact our support team via 24/7 live chat for any concerns.

Privacy and Data Protection

Full details of how your personal information is collected, stored and used can be found in our Privacy Policy. These Terms and the Privacy Policy should be read together, as both are an integral part of your relationship with l999.

l999 uses SSL encryption technology to keep all data transfers secure. Payment-related information is stored on separate secure servers and is never sold or transferred to any third party.

Limitation of Liability

l999 is committed to providing the best quality service on its platform. However, l999 accepts no liability in the following situations:

• Any loss caused by the user's internet connection or device failure.
• Delays caused by third-party payment service providers.
• Loss resulting from unauthorised account access where the user has not taken reasonable precautions.
• Circumstances beyond our control, such as natural disasters, cyberattacks or government restrictions.
• Service interruptions due to temporary maintenance or server upgrades.

In resolving any dispute, l999's decision is initially final. However, users may contact the support team to request a review.

Service Suspension and Account Closure

11.1 Closure by l999

If a breach of these Terms, suspicious activity or evidence of manipulation is found, l999 may suspend or permanently close an account without prior notice. The balance may be forfeited in such cases.

11.2 Closure by the User

If you wish to close your account yourself, submit a request via live chat or email. Any pending withdrawals that are consistent with these Terms will be processed before closure.

11.3 Inactive Accounts

An account with no transactions or logins for 12 consecutive months may be marked as inactive. Reactivating such an account may require completing a verification process.

Changes to Terms

l999 reserves the right to change or revise these Terms at any time. A notice will be posted on the website for significant changes. Continuing to use the service after a change means you have accepted the updated Terms.

We therefore recommend visiting this page regularly. If you have questions about any changes, please contact the support team. To learn more about us, visit our About Us page.

For answers to frequently asked questions about all l999 services, visit our FAQ page, where payments, bonuses and account topics are explained in straightforward language.